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Global Operation Service Manager

IT & Transformation
Generali Operations Service Platform S.r.l.
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The Candidate should have at least 10 – 15 years of qualified experience in delivering IT services in mission critical business; in roles with operational and procurement mandates; previous exposure to international environment and network would be a plus.

  • A bachelor's / University degree in Business, Computing, Engineering, or related field.

  • Good balance between hard and soft skills is required;

  • Proven structured communication and problem-solving skills are mandatory;

  • IT affinity with the ability to be always in touch with the newest improvements in technological innovations and apply them in the Facility Management domain.

  • Previous sales and management experience may be advantageous.

  • Strong Insurance / Banking industry knowledge.

  • Excellent leadership, communication, sales, and customer service skills.

  • Computer literacy and good organizational skills.

  • Strong creative thinking and problem-solving skills.

  • The ability to work under pressure and handle stress



  • Problem-solving and analytical skillset

  • Communication skills and ability to manage a wide array of different stakeholders

  • Strong operational focus, ability to drive topics and deliver results

  • Fluent English, another European and/or other language is a plus



  • Based in Milan Headquarters.



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