Customer Experience Manager

🔍 Munich, Bavaria, Germany

📁: Marketing

💼: Generali Vitality

📅   : May 23, 2022 Post Date

Thanks for your interest in the Customer Experience Manager position. Unfortunately this position has been closed but you can search our 22 open jobs by clicking here.

Our ideal candidate will meet the following requirements:

Must have

Bachelor or master’s degree in Commercial, Business or Economics from a well-regarded institution
A wide range of experience in a commercial role (sales, marketing, CX)
Expertise and experience with strategic UX management, as a digital product owner or with digital development roadmaps
CX related know-how in customer centricity, CX management in B2B, Sales & Marketing basic principles
Affinity or experience with digitalization and data science
Experience with qualitiative and quantitative research as well as understanding of the interaction between commercial and technical aspects
Communicator, adaptation capability, well management and leadership skills
Ability to deliver high quality results in a high pace/high pressure environment
Fluent in English

Nice to have

Knowledge of German OR French OR Spanish OR Italian will be a plus
Previous experience in working for complex and innovative projects
Worked in more than one country
Market knowledge of health and protection business in one or more of the Countries in scope (Germany, Italy, Austria, France, Spain, Czech Republic, Poland)